Terms & Conditions

1. About These Terms

These terms govern the provision of online social-media advertising services by NESKEA LIMITED (company number 17397875), a company registered in England and Wales with a registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE. Where a separate written service agreement or order is in place, that agreement applies alongside these terms.

2. Services

Services are limited to the social-media advertising services agreed with the client. This may include paid campaign setup, audience targeting, campaign configuration, campaign management, budget management, performance monitoring, optimisation and reporting. Any service not expressly agreed in writing falls outside the scope of our engagement.

3. Client Responsibilities

Clients must provide the accurate information, materials, access and approvals needed for the agreed campaign. Clients are responsible for ensuring the materials they supply are lawful and accurate, do not infringe third-party rights, and that their products or offers comply with applicable laws and advertising platform policies.

4. Advertising Platforms

Campaigns may depend on third-party social-media advertising platforms. NESKEA LIMITED cannot guarantee the continued availability, approval or performance of those platforms, and is not responsible for platform decisions such as ad rejections, account restrictions or changes to platform policies, pricing or functionality.

5. Advertising Budgets

Advertising budgets must be agreed before campaigns begin. Advertising spend may be separate from NESKEA LIMITED's service fees. Where the client pays the advertising platform directly, the client remains responsible for that spend.

6. Fees and Payment

Service fees, payment schedules and applicable charges are agreed before work begins. Unless otherwise agreed in writing, fees are payable in line with the quotation, proposal or order accepted by the client.

7. Results

No specific sales, leads, revenue, impressions or return on advertising spend are guaranteed. Advertising performance depends on many factors outside our control, including the market, audience, budget, offer and platform performance.

8. Cancellation

Cancellation is handled according to the applicable service agreement. Please also see our Refund & Cancellation Policy.

9. Intellectual Property

Clients retain ownership of materials they provide, subject to any third-party rights. Rights to materials created by NESKEA LIMITED are governed by the applicable agreement. Where no agreement states otherwise, NESKEA LIMITED retains ownership of materials it creates until the related fees have been paid in full.

10. Third-Party Services

NESKEA LIMITED may rely on third-party advertising platforms and online services. Use of those services may be subject to the third party's own terms and policies.

11. Limitation of Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to the paragraph above, NESKEA LIMITED is not liable for loss of profits, loss of revenue, loss of anticipated savings, loss of business opportunity, or indirect or consequential loss arising out of or in connection with the services. Subject to the same paragraph, our total aggregate liability in connection with the services is limited to the total service fees paid by the client to NESKEA LIMITED in respect of the services giving rise to the claim.

Where the client is a consumer, these limitations do not affect statutory rights.

12. Governing Law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.

13. Contact

NESKEA LIMITED · neskealimited@outlook.com · 07862617938